Senior Technical Delivery Manager (Infrastructure/Operations) - Remote

REQUIRED QUALIFICATIONS:

Knowledge of:

• Understands agile development practices in detail, has strong project execution skills, and can demonstrate leadership across various IT functions. 
• How to foster an environment of collaboration, inclusiveness and diversity through supervisory practices, communications, and demonstrated business behaviors.
• Conceptual understanding of IT infrastructure components, including networks, servers, storage, and cloud technologies
• Project management methodologies and proficiency demonstrated in various methodologies (e.g., Agile, Scrum, Waterfall)
• Excellent leadership, communication, and interpersonal skills
• Strong analytical and problem-solving abilities
• Knowledgeable and comfortable utilizing project management tools (e.g., Microsoft Project, Jira)

Ability to:

• Ability to manage multiple projects and priorities.
• Proactively identify impediments and appropriately resolves using network of peers and formal channels.
• Work in a complex, fast-paced environment with the ability to remain focused on organizational goals under conditions of uncertainty and change.
• Demonstrate proven use of diplomacy in working relationships to address conflict and arbitrate solutions successfully.
• Coordinate with cross-functional teams, including developers, system administrators, network engineers, and security specialists.
• The ability to identify potential risks to upcoming or ongoing work and pivots as needed to ensure project success.
• Ability to convey highly technical concepts and dependencies to business non-IT stakeholders.

Education and/or Experience:

• Bachelor’s degree, preferably in business, math, and computer science. However, upon evaluation, equivalent related experience and/or education may be substituted for the degree.
• 5+ years of experience in IT project management, with a focus on infrastructure and operations projects

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) 

• Experience with cloud platforms (AWS, Azure, or Google Cloud)
• Knowledge of DevOps practices and tools
• Familiarity with IT service management (ITSM) principles
• Experience with document management software (Confluence, Sharepoint)
• Experience with CMDB software (ServiceNow)

DEI COMMITMENT:

As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 

BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information