Salesforce Technical Enterprise Architect - Remote/Hybrid
Please apply online using a laptop or desktop computer.
POSITION SUMMARY:
NMDP is a non-profit organization in the exciting and rapidly evolving cellular therapy industry. We seek a Salesforce Technical Enterprise Architect to oversee our substantial and growing set of capabilities on our platforms, enabling operations, customer service, care plan, marketing, and sales.
The Salesforce Technical Enterprise Architecture is a critical function that supports the strategic planning and alignment of our organization's technology infrastructure with its business goals. The Enterprise Architect is responsible for creating and implementing an overall technology strategy that meets the current and future needs of the organization, while also ensuring that the technology systems are secure, reliable, and scalable.
The Enterprise Architect works closely with key stakeholders across the organization, including business leaders, technology teams, and other subject matter experts, to identify business requirements and develop technology solutions that align with the organization's goals and objectives. The Enterprise Architect also provides guidance and direction to technology teams on the best practices and standards for system architecture, design, and development. This position can be remote (US) or hybrid. #LI-Remote #LI-Hybrid
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ACCOUNTABILITIES:
- Developing and maintaining the overall technology strategy and roadmap for the organization.
- Ensuring alignment between technology initiatives and business goals.
- Providing guidance and direction to technology teams on system architecture, design, and development best practices and standards.
- Identifying and managing risks associated with technology initiatives.
- Working within and collaborating with a larger architectural team.
- Collaborate closely with business leadership to formulate technology strategies that harmonize with specific business requirements and the company's overall strategic vision.
- Lead the development of the organization's technology roadmap, ensuring that technology initiatives advance the company's primary objectives.
- Provide expert technical guidance and support to solution architects and development teams, promoting architectural and design excellence to deliver advanced enterprise solutions.
- Spearhead the full integration of Salesforce orgs and other systems like document management, Dialer, Outlook, Oracle EBS, Data lakes and legacy applications to streamline business processes. Understands web services (SOAP, REST, JSON, XML) and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com.
- Provide technical leadership to development teams, ensuring best practices in coding, design patterns, and integrations. Lead code reviews, performance tuning, and optimization efforts.
- Ensure alignment with Salesforce's best practices, especially around declarative and programmatic features. Guide the customization of Salesforce using Apex, Lightning Web Components (LWC), Visualforce, and other technologies, as needed.
- Define Data Models, Security models and governance processes.
- Guide the improvement of patient outcomes and the streamlining of service coordination by optimizing Salesforce's Care and Program Management modules for greater efficiency and effectiveness.
- Play a pivotal role in actively and effectively influencing discussions and decisions within the Architecture Review Board (ARB), contributing positively as a collaborative team member.
REQUIRED QUALIFICATIONS:
Knowledge of:
- Experience with the Salesforce Health Cloud, Salesforce Foundation, Sales, and Service Clouds.
- DevOps processes, CI/CD tools, and deployment strategies for Salesforce environments.
- Enterprise architecture frameworks, such as TOGAF, Zachman, and FEAF.
- Business architecture and how it supports business strategy and operations.
- Technology architecture, including infrastructure, applications, data, and security.
- Emerging technologies and trends in the industry.
- Regulatory and compliance requirements in the industry.
Ability to:
- Move easily between big picture thinking and managing relevant detail.
- Comfortable to switch hats and work deeper in Solution Architecture space.
- Act as a trusted advisor within the technology domain, providing support and resolving complex issues in collaboration with other Enterprise Architects, Service Delivery Managers, and Project Managers.
- Champion a culture of teamwork and trust, driving collective success through collaboration, open communication, and mutual respect among all team members.
- Work side-by-side with Solution Architects and development teams on best practices in solution design, including integration patterns, architectural standards, and environment management.
- Learn business use cases quickly and effectively convey complex ideas/ solutions to audiences of diverse background and technical exposure.
- Anticipate stakeholder needs, develop, and discuss potential solutions, even before the stakeholder realizes they are required.
- Demonstrate strong communication skills, both written and verbal.
Education and/or Experience:
- A bachelor's or master's degree in computer science, information technology, engineering, or a related field or a combination of years of experience, and/or certifications in information technology.
- Possess 8+ years of IT architecture experience, specializing in enterprise architecture.
- 4+ years of experience leading multi-cloud Salesforce implementations as a lead architect defining all aspects of design like data, application, integration leveraging best design principles.
- Leading significant technology projects, including strategy development and road mapping.
- Skilled in instituting technology standards, with a strong background in collaborating with business leaders for technology solutions integration.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- Familiarity with AI capabilities for advanced data analysis and predictive insights.
- Experience with integration platforms and tools such as Mulesoft, WSO2, Informatica, or custom middleware.
Essential Certifications:
- Salesforce Health Cloud
- Salesforce Administrator
- Salesforce Nonprofit Cloud (Desired)
- Salesforce Application Architect
- Salesforce System Architect
DEI COMMITMENT:
As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information