Oracle Functional Analyst - Remote
🔍 United States
Please apply online using a laptop or desktop computer.
POSITION SUMMARY:
This position is responsible for collection, analysis, review, documentation and communication of business needs and requirements to IT. Facilitates and leads the gathering of business needs, developing and/or assisting with solution design with the primary focus on the Oracle EBS HCM and Cloud applications and modules. Partners with Business Super Users and Subject Matter Experts provide technical assistance, while taking responsibility for resolution of any production issue caused by code defects, insufficient requirements, missing data, infrastructure failures and incompatible installed client software.
Functional Analyst will work closely with software engineers, DBAs, BAs, Infrastructure, and other teams to resolve issues and support production systems. Serve as a liaison to coordinate efforts needed to complete tasks and report problems and progress to management. This position will work with third party vendors to solve business needs, resolve issues quickly and develop root cause analysis documentation for outages. This is a remote position (US). #LI-Remote
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ACCOUNTABILITIES:
Requirements Documentation and Analysis:
- Assesses business needs utilizing a structured requirements gathering process.
- Analyzes, documents, and manages changes to assist with and identify business priorities including discussion documentation, agreements, and existing processes.
- Focuses on business process improvements of all levels of complexity impacting one to many client areas.
- Assist business partners to identify gaps, opportunities, impacts, risks and make recommendations for solutions.
- Ability to write functional specifications for enhancements and/or customizations by developing and writing requirements for the implementation of business solutions.
- Translates business requirements, recommends the best fitting Oracle application with developed and documented business and application processes.
- Develop and maintain strong strategic relationships with business leaders serving as a liaison between both internal and external business partners, external vendors and the IT organization.
- Develop analysis models, such as process flows, activity diagrams, data and usage models.
Support & Enhancements:
- Triages application modules as a part of the Level 3 Support team.
- Proactive monitoring system, identification of potential issues, solution development with appropriate approvals.
- Log service request (SR) with Oracle Support/CDL as necessary, champion to conclusion.
- Thorough understanding of Oracle EBS and Cloud configurations.
- Proactive identification and champion additional functionality benefiting business processes and controls.
- Analyzes, designs, evaluates, modifies, tests and implements enterprise-wide changes (including integrations) in conjunction with the business and IT departments.
Solution Assessment and Validation:
- Monitors and assists with creation of comprehensive test plans detailing all scenarios to be tested.
- Coordinates various User Acceptance Testing, works with the Quality Assurance Team and End-Users to review test deliverables, acceptance criteria and assists in validating test results, thereby obtaining approval for implementation to production environment.
- Assists and performs functional/business process testing aligned to documented requirements.
- Patch Application coordination and relevant information with Database Administrator (DBA) and technical team members. Release coordination for Cloud products with IT and business teams.
- Understands, communicates changes and additional functionality provided by version upgrades and their impact to Organization.
- Assist with functional/business process testing to align with documented requirements.
- Assists technology team with detailed data and design work for projects of all levels of complexity.
Oracle Training Partner:
- Plan and conduct on-going user training in addition to training during any conversion or implementation of new systems/processes.
- Employs Oracle Knowledge Base to research and execute solutions to issues as needed.
- Engaged in knowledge sharing within the Oracle Community.
- Contributes to definition and establishment of new methodologies, processes, and best practice as related to business analysis; contributes ideas and efforts to continuous improvements.
- Adheres to and encourages adherence to the Agile/Scrum and/or EPMO processes and IT framework processes supporting organization initiatives (projects, enhancements, support). This also includes compliance within the FDA SDLC process.
- Other duties as assigned.
REQUIRED QUALIFICATIONS:
Knowledge of:
- Business Analyst principles; analysis and defining of business requirements and processes; quality improvement processes; Understanding of Quality Assurance, Project Management and SDLC methodology.
- Integrations with third party benefit providers, other partners.
- Experience in a Scrum/Agile development environment.
- Working knowledge with the Oracle HCM [EBS and Cloud] applications suite products in these areas:
- Core HR
- Absence Management
- Time and Labor
- Compensation
- Performance management
- Reporting – OTBI/BI-SQL
- Payroll
- Learning Management
- Talent / Workforce Management – Recruiting
- Oracle Analytics
- Benefits
- Application Object Library (FND)Fixed Assets
Ability to:
- Work within a team environment.
- Manage oneself in a complex, high speed, self-correcting environment obtaining desirable results.
- Demonstrate strong oral and written communication and presentation skills
- Establish formal relationships with both internal/external partners of the organization.
- Determine and document comprehensive user requirements using a wide variety of techniques (e.g. Business Requirements Analysis, Use Case Design & High-Level Design).
- Maintain confidentiality of sensitive information, meet time commitments on multiple tasks with quality deliverables in unsupervised environment.
- Effectively facilitate and lead meetings, coordinate efforts for tasks that require collaborative work, and to work independently and as part of a team.
Education and/or Experience:
- Bachelor/associate degree in business, Finance, Accounting IT or another related field. However, upon evaluation, equivalent 5 years’ experience and/or education may be substituted for degree requirement.
- 5+ years of Oracle EBS/Cloud, IT experience.
- Business and Technical experience that includes business analyst and business partnership experience performing requirements definition, analysis, documentation, and design.
- Functional knowledge of developing languages being utilized - SQL.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- Expert knowledge of underlying Oracle Applications table structure. Firm technical knowledge including SQL*Plus and PL/SQL coding to support troubleshooting of existing and development of new customer processes.
- Functional knowledge of development languages utilized.
- Application Express (APEX)
- Oracle Application Framework
- Oracle SQL Plus and/or PL/SQL
- Knowledge of the Oracle distribution and financial applications suite of products:
- iExpense
- iProcurement
- Accounts Payable
- Accounts Receivable
- Cash Management
- Channel Revenue Management
- Fixed Assets
- General Ledger
- Inventory
- Order Management
- Projects and/or Grants Module
- Purchasing
- Trading Community Architecture (TCA)
- Order to Cash
- Procure to Pay
BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information