BMT Sickle Cell Patient Navigator - Minneapolis or Remote

REQUIRED QUALIFICATIONS:

Knowledge of:

• Knowledge of and experience working with people living with sickle cell disease.
• Understanding sickle cell dissease and the unique needs this patient population has.
• Knowledge of ethnically and racially diverse populations .
• Brief assessment and familiarity with grief and loss.
• Knowledge of healthcare system operations.
• Identify potential physical, psychological, social and spiritual impacts of sickle cell disease.
• Basic word processing and computer functions.

Ability to:

• Exemplify Be The Match Standards.
• Maintain professional awareness, knowledge and understanding of specific issues that sickle cell patients live with.
• Create and maintain relationships with patient-focused sickle cell advocacy groups.
• Communicate effectively with patients, caregivers, families and the public to build trusting relationships across a broad range of socioeconomic and cultural backgrounds.
• Employ active listening, encourage active communication and solutions-oriented in interactions with patients, families and members of the health care team; to optimize patient outcomes .
• Communicate effectively with navigator colleagues, health professionals and health related agencies to promote patient navigation services and leverage community resources to assist patients.
• Demonstrate empathy, integrity, honesty and compassion in difficult conversations.
• Apply insight and understanding about emotions and human responses to emotions to create and maintain positive interpersonal interactions.
• Demonstrate sensitivity and responsiveness to a diverse patient population, including but not limited to diversity in gender, age, culture, race, religion, abilities and sexual orientation.
• Effectively communicate via phone and in writing.
• Achieve Oncology Patient Navigator-Certified Generalist (OPN-CG) or Oncology Nurse Navigator – Certified Generalist (ONN-CG) Certification within first 2 years of employment.

Education and/or Experience:

• Bachelor’s degree in social work, human services, nursing or health care related field. May consider applicants with an Associate’s degree in a health care related field with at least 3 years of relevant work experience.
• Three years of experience working directly with patients to provide assessment, education and navigation.  Or upon evaluation, a master’s degree in a healthcare related field and one year of minimum experience.

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• Medical knowledge in the area of oncology and/or stem cell transplantation.
• Second language a plus.