Associate Case Manager - remote

REQUIRED QUALIFICATIONS:

Knowledge of:

• Basic understanding of patient case management techniques.
• Basic understand of effective customer service principles.
• Data privacy and confidentiality principles for handling medical information.
• Proficient in using multiple software applications including Microsoft Office. 

Ability to:

• Ability to influence decision making based on the best available information.
• Deal with change and manage multiple priorities.
• Deliver critical patient case information utilizing effective communication skills.
• Ability to participate in after-hours on-call rotation
• Availability to work up to 6pm CT as workload requires. 

Education and/or Experience:

• Bachelor’s degree required, Healthcare, science, or a related field preferred or Associate Degree with equivalent business experience.
• Minimum of one year of experience in a healthcare or science environment with at least six months of experience related to patient interaction/care, vendor relationship management or patient interaction or care preferred. 

Other Requirements:

• Must successfully complete and pass the Oncology Nursing Society (ONS) course in no more than 2 years’ total time spent either as a Case Manager, International Case Manager, Case Manager Float or in a combination of the three roles.
• Ability to participate in on-call after hours on-call rotation

BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information